Official contact page lists 800-722-1300 for U.S. Department of Education student loans.
Servicer help
Student Loan Servicer Contact and Problem Center
Official-source servicer contact routes, phone-number checklists, login problem guides, payment issue prompts, default help, and records to save before calling.
Servicer command center
Find the right contact route before you call.
Borrowers search for phone numbers, but the safer first step is matching the problem to the right official route: federal servicer, default resolution, school-serviced Perkins account, commercially held FFEL loan, or private lender.
Official site lists 1-888-866-4352 and routes PSLF questions toward Federal Student Aid.
Official site lists 855-337-6884 and weekday representative availability in Eastern Time.
Official Nelnet pages route federal borrowers to Nelnet.StudentAid.gov and some FFEL borrowers to Sloan Servicing.
Start with myeddebt.ed.gov and official default notices before discussing rehabilitation, consolidation, or offsets.
Use official ECSI borrower portals and school records to identify Perkins, tax, payment, or school-balance questions.
Common borrower problems
Jump into the highest-intent checklists
These pages support the servicer directory with phone-number, login, payment, PSLF, tax form, and default problem searches.
9 of 9 servicer pages shown
Edfinancial is a federal student loan servicer used by Federal Student Aid to manage billing, questions, payments.
Servicer Guide Nelnet Student Loan Servicer GuideNelnet directs federal student loan borrowers whose loans are serviced by Nelnet to Nelnet.studentaid.gov. Borrowers should.
Servicer Guide MOHELA Student Loan Servicer GuideMOHELA is an official federal student loan servicer used by Federal Student Aid to manage billing, questions, payments.
Servicer Guide Aidvantage Student Loan Servicer GuideAidvantage is an official federal student loan servicer portal. Borrowers should use the official site, keep proof of payments.
Servicer Guide Default Resolution Group Student Loan Servicer GuideThe Default Resolution Group is the Department of Education route for defaulted federal student loan accounts. Borrowers should.
Servicer Guide ECSI Student Loan Servicer GuideECSI borrower questions often involve Perkins loans, school-serviced student loan accounts, account keys, tax documents, payment.
Servicer Guide Sloan Servicing Student Loan GuideNelnet's official site points borrowers with commercially held FFEL Program loans previously serviced by Nelnet.
Servicer Guide CRI Student Loan Servicer GuideIf StudentAid.gov, an official notice, or a federal account record lists CRI, borrowers should use the official contact route.
Servicer Guide Federal Student Aid Information Center GuideFederal Student Aid is the source of federal account identity and program resources, while servicers handle account billing.
No matching servicer pages yet. Try a broader term like payment, login, phone, default, or PSLF.